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General conditions of sale
Contact Us
GENERAL CONDITIONS OF SALE GENERAL CONDITIONS OF SALE
The Fruits of Sophia is a limited liability company with capital of 7500€, whose registered office is established in Opio.
Telephone 06 63 93 01 59 SIRET N° 499.178.176 00016

Email contact@lesfruitsdesophia.fr

All order from lesfruitsdesophia.fr imply acceptance of the conditions below. The products offered by lesfruitsdesophia.fr are in conformity with the French legislation in force.

Prices
The prices of our products are indicated in euros, inclusive of all taxes. The Fruits of Sophia reserves the right to modify its prices at any time, but the products will be invoiced based on the tariff in force at the time of the orders (subject to availability).

Order
On Internet*: www.lesfruitsdesophia.fr. Select your basket then enter your contact details, as well as the place and day of delivery. The Fruits of Sophia will confirm the order by email systematically, as well as the validity of your payment carried out on line via our secure solution (SP PLUS from Caisse d’Epargne - http://www.spplus.net). Or by telephone, from Monday to Friday, 9h00 to 20h00, at 06 63 93 01 59.

Confirmation
By confirming the order, the Buyer accepts fully and without reserve the present General Conditions of Sale.

Follow-up of order
A Buyer with email access can contact lesfruitsdesophia.fr (contact@lesfruitsdesophia.fr) .The status of each order can be consulted at any time under heading "My account" of the site lesfruitsdesophia.fr.

Articles
The photographs displayed on the site are non-contractual.

Availability
In the event of unavailability of a product after placing an order, the Buyer will be informed by email or telephone of the articles out of stock. The Buyer will then have 48 hours (except weekend and public holidays) to request either cancellation or change of his order, by contacting our customer service:

By téléphone*, By E-mail at contact@lesfruitsdesophia.fr * from Monday to Friday from 8h30 to 20h00 on 06 63 93 01 59.

Delivery
The products are systematically delivered to the outlet point chosen by the Buyer. In the event of non-collection of the products, the order will be kept by the Fruits of Sophia. The buyer of the ordered product will be contacted to fix a new delivery the next day. After this time, the Fruits of Sophia reserve the right to cancel the order without reimbursement.

Data processing and Freedom of information
The information collected by lesfruitsdesophia.fr during the ordering by the Buyer is necessary for the processing of the order. In accordance with the law N° 78-17 of January 6, 1978 relating to data processing, the files and freedom, the customers have a right of access, of correction and suppression of data which refer to them. This right can be exerted at any time by addressing to lesfruitsdesophia.fr.

Secure payment
This site uses one of the most powerful payment security systems at present, the universal process SSL encryption, associated with the payment solution SP PLUS from Caisse d’Epargne. The Fruits of Sophia engages to not reveal any the information communicated to the site by the buyers or visitors. Such information is considered confidential, and will be used by its internal services only for the treatment of the order, and to reinforce and personalize the communication mail and email, and to customize the site according to the specified user preferences.

Verification of the Bank Card number
When you press on the button “Valider/Confirm”, SP Plus, the secure service for Internet payment by bank card from Caisse d’Epargne, checks the validity of the bank card number and verifies that it is not in opposition. All data which concern the Buyer are maintained on the SP Plus secure payment platform of Caisse d’Epargne. Your bank card number is never communicated to the Fruits of Sophia: it only transferred between SP Plus and the banking relevant organizations.

Invoice
An invoice is delivered to you with each delivery. The state of your purchases is available for consultation and/or printing via the Customer Account link.

Cancellation
The article L 121-20 of the Code of Consumption does not apply food and comparable items.
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